There is very little that is more frustrating than computer problems - especially when crticial information cannot be accessed or critical tasks cannot be completed. Perhaps the only thing more frustrating is paying somebody to fix those problems and they don't get fixed! While we can't guarantee that a Bulletproof Geek technician can solve your computer problem(s), we can guarantee that we will waive any hourly charges in the unlikely event that one of our technicians cannot solve the problem. Ask any of our competitors to grant you the same guarantee!

Of course, this guarantee is subject to some restrictions: Onsite service is subject to a $65.00 dispatch fee. This fee offsets our fixed travel costs and includes your first hour of service. This fee cannot be waived. Prior to the delivery of services, you will be asked to sign a service agreement which spells out your rights and responsibilities in detail. This agreement will include all details and restrictions of Bulletproof Geek's exclusive "No Solution, No Hourly Charge" service guarantee.

Thank you for visiting BulletProof Geek. If you need urgent technical support, please call us toll free 800-756-3615.